Our deliveries are made by UPS and normally take 1-2 days to arrive after they have been dispatched.
Your order will be processed as quickly as possible.
When your order leaves the nursery you will receive an email from us to let you know your is on its way, you will also receive an email from UPS with a tracking number.
When we receive an order we will select the plants and make sure they are healthy and ready to send.
We then remove the plant from its pot and remove the compost. The root system is checked and then it is prepared for packaging. We will wrap the root system in a dampened tissue and place this inside a plastic bag sealed around the top of the root system. The plant is then carefully rolled in paper and sealed at both ends. The packaged plant is the placed in a cardboard box and surrounded by paper if required.
Some of the miniature varieties are sent potted as this causes less disturbance to their slightly more delicate root systems.
We post orders Monday to Wednesday, this should mean that you receive your plants before the weekend therefore avoiding the package being held at the delivery depot over a weekend.
During busy periods your order could take up to 10 working days to arrive.
If you need your order urgently, please contact us before ordering and we will do our best to fulfill your requirements.